TERMS & CONDITIONS

Kimberly Clark – Flipkart Voucher Promotional Campaign (Pan India)

These Terms and Conditions (“Terms”) govern the promotional campaign (“Campaign”) sponsored by Kimberly Clark India Private Limited (“Kimberly Clark” or “Company”) and executed by RewardPort Corporate Solutions Pvt. Ltd. (“Agency”).

By participating in this Campaign, participants agree to be bound by these Terms.

1. Campaign Period

The Campaign shall be valid from [Start Date] to [End Date] (“Campaign Period”), unless extended or withdrawn earlier at the sole discretion of Kimberly Clark.

Kimberly Clark reserves the right to modify, suspend, or terminate the Campaign at any time without prior notice, subject to applicable law.

2. Eligibility

1. The Campaign is open to Indian citizens aged 18 years or above, residing in India (Pan India).
2. Employees, directors, agents, distributors, retailers, and channel partners of Kimberly Clark, RewardPort, Flipkart Internet Private Limited, and their immediate family members are not eligible to participate.
3. Participation is voluntary.
4. Participants must possess a valid Indian mobile number and email ID.

3. Offer Details

1. Eligible consumers who purchase participating Kimberly Clark products during the Campaign Period and successfully complete the prescribed validation process shall be entitled to receive a Flipkart voucher of X value (“Voucher”).
2. Each eligible purchase shall entitle the participant to one unique code, subject to validation.
3. The Voucher shall be issued in digital format via SMS and/or email upon successful verification.
4. Voucher inventory is limited and shall be issued strictly on a first-come, first-served basis, subject to availability.

4. Redemption Mechanism

Step 1 – Registration & Validation

Participants must:

• Visit the official campaign microsite
• Enter required details including Name, Mobile Number, Email ID, and Unique Code
• Complete OTP verification sent to the registered mobile number/email

Failure to complete OTP verification within the stipulated validity period shall render the claim invalid.

Step 2 – Voucher Issuance

Upon successful validation, the Voucher shall be delivered within 24–72 working hours via registered contact details.

Kimberly Clark and/or RewardPort shall not be responsible for delays due to network, technical, or third-party platform issues.

5. Voucher Terms

1. The Voucher is redeemable exclusively on www.flipkart.com or the Flipkart mobile application.
2. Voucher validity shall be as communicated at the time of issuance and shall not be extended under any circumstances.
3. The Voucher:
   • Is non-transferable
   • Is non-refundable
   • Cannot be exchanged for cash or credit
   • Cannot be revalidated once expired
4. Usage of the Voucher shall be governed by Flipkart’s applicable terms and policies.
5. Kimberly Clark and RewardPort shall not be responsible for:
   • Rejection of voucher by Flipkart due to policy violation
   • Technical errors on Flipkart’s platform
   • Account restrictions imposed by Flipkart
   • Partial redemption limitations imposed by Flipkart

6. Participation Restrictions

1. Only one Voucher per mobile number/email ID during the entire Campaign Period, unless otherwise specified.
2. Multiple entries using different identities, devices, or fraudulent means shall lead to disqualification.
3. Kimberly Clark reserves the right to disqualify any participant found tampering with the process or violating the Terms.

7. Limitation of Liability

1. Kimberly Clark and RewardPort shall not be liable for:
   • Any loss, damage, or injury arising from participation in the Campaign
   • Misuse of the Voucher
   • Errors in submission of participant details
   • Unauthorized access to participant data due to third-party breaches
2. The maximum liability of Kimberly Clark and RewardPort shall not exceed the value of the Voucher.

8. Data Protection & Privacy

1. Participant data shall be collected solely for the purpose of Campaign administration and reward fulfilment.
2. Data shall be processed in accordance with applicable Indian data protection laws.
3. Data may be shared with Agency and fulfilment partners strictly for operational purposes.
4. Data collected shall be retained only for the legally required period and thereafter securely deleted.

Participants agree to receive communication related to the Campaign.

9. Force Majeure

Kimberly Clark shall not be liable for failure to perform any obligation due to events beyond its reasonable control including but not limited to natural disasters, governmental actions, system failures, strikes, or pandemics.

10. Dispute Resolution & Jurisdiction

1. All disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.
2. The Campaign shall be governed by and construed in accordance with the laws of India.
3. The decision of Kimberly Clark shall be final and binding in all matters relating to this Campaign.

11. General Conditions

• No queries shall be entertained after 30 days from the Campaign end date.
• Kimberly Clark reserves the right to amend these Terms without prior notice.
• In case of ambiguity, the interpretation of Kimberly Clark shall prevail.